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Shipping & Returns

Shipping Policy

All of our frames are carefully made to order, and so take 3-4 weeks to make. Once you order is ready to dispatch it will be sent using a tracked service and you will be sent the details. If you need your order faster, please select priority shipping at checkout.

 

UK Standard Shipping: £5. Orders within the UK and will arrive with you 2-3 days after they have been dispatched. Please note this doesn't include the lead-time.

 

UK Priority Shipping: £10. Order with priority shipping will be dispatched in 1-2 working days after order and will be delivered within 1-2 working days from dispatch.

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International shipping: £30. International orders usually arrive around 5-7 days after collection. Please get in contact if you need a more precise estimate for your country. Please note that any tax or duty incurred on international shipments are the responsibility of the buyer. 

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If you need your order urgently please get in touch at hello@studiosimonelondon.com and we'll see what we can do!

Return & Exchange Policy

We hope you love your frames, however if you need to return or exchange your frame please contact us at hello@studiosimonelondon.com within 14 days of delivery.

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Please note that return shipping costs are not paid by Studio Simone and will be the responsibilty of the buyer. 

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